I. General Terms and Conditions of Delight Trips (Intermediary)

II. Supplier Terms and Conditions (Service Providers)

I. Delight Trips Terms of Use

Website Operator

This website and all associated content, including sub-sites, text, images, software, and services provided through it (collectively referred to as the “Website”), is operated by Delight Trips, located at Sheraton Street, Red Sea, Hurghada, 84517, Egypt. You can contact us at info@egyptdelighttrips.com or by phone at +20 1064446340.

Application of These Terms of Use

By accessing and using the Delight Trips website, you ("User" or "you") agree to be bound by these Terms of Use and our Privacy Policy. Please review them carefully, as continued use of the website signifies acceptance of these terms.

Bookings

When booking services (such as tours, activities, or excursions) through Delight Trips, your booking is subject to both Delight Trips’ General Terms and Conditions and the Supplier’s Terms and Conditions (the service provider of the booked activity). Delight Trips acts as an intermediary between users and service providers, meaning your contract for the booked services is formed directly with the supplier.

No Offer

The information on the Delight Trips website is intended for general guidance and does not constitute a binding offer. A binding contract for services is formed only when you submit a booking request, and the supplier accepts the booking according to the terms outlined in these Terms of Use and the Supplier’s terms.

No Warranty

Delight Trips strives to ensure that the information provided on the website is accurate and up-to-date. However, we cannot guarantee the completeness, accuracy, or reliability of the information. The website, its content, and services are provided "as is," without warranties of any kind. We also do not guarantee that the site will be free of errors, interruptions, or security issues.

Limitation of Liability

Delight Trips, including its employees and agents, disclaims any liability for damages resulting from the use of our website or services, including loss of data or business interruptions. We are not responsible for any technical issues, outages, or service failures unless caused by intentional misconduct or gross negligence. These exclusions do not apply in cases where liability is required by law, particularly involving personal injury or loss of life.

External Links and Third-Party Content

Delight Trips may include links to third-party websites. These are provided for your convenience, and we are not responsible for the content or policies of these external sites. You access these websites at your own risk, and we recommend reviewing their respective terms and policies before proceeding.

Delight Trips App License

Users of the Delight Trips app are granted a limited, non-exclusive, non-transferable license to use the app for personal purposes. Any attempts to modify, distribute, or replicate the app's content are strictly prohibited without written permission.

Intellectual Property

All content on the Delight Trips website, including text, graphics, logos, and trademarks, is protected by intellectual property laws. Users are prohibited from copying, distributing, or creating derivative works from this content without express written permission from Delight Trips.

Amendments to Terms of Use

Delight Trips reserves the right to modify or update these Terms of Use at any time. Changes will be effective once posted on the website. Your continued use of the website after any modifications signifies your acceptance of the updated terms.

Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Arab Republic of Egypt. Any disputes arising from your use of the website will be exclusively resolved in the courts of Hurghada, Egypt, unless otherwise required by law.

II. Delight Trips User Terms and Conditions

1. Introduction

1.1 Delight Trips operates an online platform that connects users with local suppliers offering travel services such as tours, excursions, and activities. The platform allows users to browse and book these services, forming agreements directly with the supplier.

1.2 The platform serves both individual consumers and business users:

• Consumers: Individuals entering contracts for personal, non-commercial purposes.
• Businesses: Entities or individuals entering contracts for commercial or professional purposes.

2. Subject of the Terms

These Terms govern the use of the Delight Trips platform by users and suppliers. Delight Trips acts only as an intermediary; contracts for travel services are formed directly between users and suppliers.

3. Registration

To make bookings via Delight Trips, users must register an account. Registration is open to individuals 18 years of age or older. You are responsible for maintaining the confidentiality of your account and may not share your login credentials with others.

4. Delight Trips Services and Contract Formation

4.1 When users select a service (e.g., tours, excursions), Delight Trips provides relevant details on behalf of the service provider. Users submit a booking request, making a binding offer to purchase the service. Once the supplier accepts the booking, Delight Trips confirms the transaction.

4.2 Contracts for the provision of travel services are formed between the user and the supplier. Delight Trips merely acts as the intermediary and is not responsible for the service delivery.

5. Payments

5.1 Payments for services booked through Delight Trips are collected on behalf of the supplier. Payment methods available to users will be presented during the booking process.

5.2 Users may incur additional charges for currency conversion or payment processing fees, depending on their chosen payment method.

6. Prices

Prices displayed on the platform typically include all applicable taxes unless otherwise specified. Users are responsible for confirming that they understand the full cost of services, including any additional local fees or taxes.

7. User Responsibilities

7.1 Users must provide accurate information during the booking process and ensure compliance with any supplier requirements (such as health or fitness requirements for specific activities).

7.2 Users agree to indemnify Delight Trips against any claims arising from misuse of the platform or violation of these Terms.

8. Platform Availability

Delight Trips makes no guarantee that the platform will be available continuously or without interruptions. We reserve the right to modify or discontinue services or features without notice.

9. Delight Trips’ Liability

Delight Trips is not liable for the fulfillment of contracts between users and suppliers. Our liability as an intermediary is limited to our role in facilitating the booking. We are not responsible for the performance of services by suppliers. In cases of personal injury or gross negligence, statutory liability limitations will apply.

10. Data Protection

Delight Trips processes user data in compliance with applicable privacy and data protection laws. We will not disclose user data to third parties except as necessary for completing bookings or as required by law.

11. Governing Law

These Terms and Conditions are governed by the laws of the Arab Republic of Egypt. Any disputes will be resolved in the courts of Hurghada, Egypt.

For further inquiries or assistance, you can reach Delight Trips at:

Delight Trips
Sheraton Street, Red Sea, Hurghada, 84517, Egypt
Email: info@delightstrips.com
Phone: +20 1064446340